Saturday 30th September 2023

Topics:

• Leaders, all of your problems are people problems. Mostly due to their poor communication skills.
• This week a senior colleague got annoyed with me for not turning up to a meeting:
  1. With a person I never heard of.
  2. At a place and time I never received an invite for.
• People regularly assume others have knowledge of something just because they do: then neglect to transfer that knowledge.
• Somehow, we believe our mental model has magically impacted upon others, without ever actually communicating it to them. It's bizarre!
• I discovered this phenomenon has a name: the curse of knowledge. Ref: https://en.m.wikipedia.org/wiki/Curse_of_knowledge
• Wikipedia: "The curse of knowledge is a cognitive bias that occurs when an individual, who is communicating with others, fails to disregard information that is only available to themselves, assuming they all share a background and understanding."
• I found a better definition on the website TheDecisionLab.com: "When we know something, it can be hard to imagine what it would be like not knowing that piece of information. In turn, this makes it difficult to share our knowledge, because we struggle to understand the other party’s state of mind." Ref: https://thedecisionlab.com/reference-guide/management/curse-of-knowledge
• Leaders need to be master communicators, and cannot become that if they are not aware of their own cognitive bias.
• What I am working on this week:
  • Apache Nutch is unstable, and eats up a lost of disc space. It may be time to write my own web indexer?
• Media I am enjoying this week:
  • Diaspora by Greg Egan.

Download

techleaderpro-2023-week-39.mp3

File details: 15.1 MB MP3, 10 mins 27 secs duration.

Title music is "Come 2gether" by Ooyy, licensed via www.epidemicsound.com

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