Friday 28th July 2023

Topics:

• Information flow can be overwhelming
• Recently in a production support context, I become acutely aware of this.
• The challenge here is reliably telling signal from noise.
• Triage is the process of telling a serious signal from a harmless noise.
• Treating every noise as a signal is wasteful, but treating everything as harmless noise is dangerous when a serious signal is ignored for too long.
• So triage is not just filtering, it is also sorting by priority.
• High priority items go first, then mids, then low.
• Of course once such an approach is in place, users can try to game this system by insisting all of their issues are high priority.
• So triage is also the about discipline.
• In an information-rich environment, with a lot of loud background noise, each of us needs to have our own built-in triage mechanism.
• If you threat every bit of news you hear as serious, and react with urgency to these, you will be quickly exhausted.
• Its easier to drink from a glass than a fire hose.
• What I am working on this week:
  • Leadership podcast drop on Monday or Tuesday.
  • The Twitter Blue reply guy bump is real: June 3.3k impressions per day, July 19.2k per day so far.
• Media I am enjoying this week:
  • Foundation season 2.
  • Neuromancer by William Gibson.
• No Friday episode next week due to vacation.

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techleaderpro-2023-week-30.mp3

File details: 21.6 MB MP3, 15 mins 01 secs duration.

Title music is "Come 2gether" by Ooyy, licensed via www.epidemicsound.com

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